Please use the link at the bottom of any promotional email from CSR Collectibles.
How to
I HAVE A QUESTION THAT IS NOT ANSWERED HERE.
If you can’t find what you’re looking for, you can get in touch with our customer service team via our Live Chat or by visiting our Contact Us page.
CAN I POST A REVIEW?
Yes! Please go to our Official Facebook Page and leave a review.
I HAVE A SUGGESTION…
We would love to hear from you! Get in touch with our customer service team via our Live Chat or by visiting our Contact Us page.
HOW DO I CONTACT CSR COLLECTIBLES?
This page should provide the answers to our frequently asked questions. If you can’t find what you’re looking for, you can get in touch with our customer service team via our Live Chat or by visiting our Contact Us page.
I FORGOT MY PASSWORD – WHAT SHOULD I DO?
Go to My Account and click the ‘Forgotten Password’ link. You will receive an email explaining how to set a new password. Please ensure your email address is entered exactly as when you first registered it (as our system is very case-sensitive). For your protection, the link expires three hours after the email was sent.
HOW DO I SUBSCRIBE TO THE CSR COLLECTIBLES NEWSLETTER?
Our email newsletter sign-up can be found in the footer of any page on the Site. Click on the footer to open it, and then enter your email address in the form field under Sign Up. Our newsletter will keep you up-to-date with the latest arrivals, exclusive promotions, and limited offers.
HOW DO I SHOP ONLINE?
Simply select an item from anywhere on the site, choose available options, if any – then add to your shopping cart. When you have finished shopping, follow the checkout procedure.
All prices shown are correct at the time we enter them into the system. The total cost of the order is the price of the products ordered plus tax and shipping.
At checkout, you can review and change your order details on the Order Summary page.
When you’re ready to complete your order, click the “Check Out” button, and you will be taken to the Payment page. Make sure you review this page carefully, as you won’t be able to change the order once payment has been processed. You’ll also be sent a confirmation email shortly after placing your order.
If you need help placing an order or have any other questions, please contact our customer service team via our Live Chat or by visiting our Contact Us page.
HOW DO I CREATE AN ACCOUNT?
Go to the “My Account” page and enter your email and password under the “Not registered? No problem” section. Make sure that all required fields (indicated by an asterisk *) are completed. Finalize your details and enjoy your Fanest experience!
HOW DO I ADD A COUPON CODE?
When you place an order, you will see a box on the checkout page where you can enter your coupon code. The coupon code and discount will appear immediately and be added to your order total. The promo code must be redeemed at this point in the ordering process; it cannot be applied after the order has been processed. Only one promo code can be used per purchase. Promo code cannot be the only form of payment for an order. The cost of the order must exceed the cost of the promo code and a credit card must be provided.



