If you place a Pre-Order with multiple other Pre-Orders or In Stock items, we will ship them all at the same time once the last Pre-Order is completed. If you want the items shipped as soon as they are available, please place each Pre-Order or In Stock item order separately.
Pre-Order
I PAID FOR A PERSONALIZATION, CHARACTER NAME, OR INSCRIPTION, AND THE CELEBRITY DIDN’T WRITE IT. WHAT ARE MY OPTIONS?
If you paid for a Personalization, Character Name or Inscription and the celebrity declined to write it or just missed it, we would send you a partial refund on your order for the Personalization, Character Name or Inscription only. This would not qualify for a full refund on the autograph/authentication etc.
