Please note that import duties, taxes, and brokerage fees are not included in the item price or shipping cost. These charges are the buyer’s responsibility and are determined by your country’s customs office.
- If a package is refused by the recipient due to unpaid duties/taxes, the shipment will be returned to us.
- In this situation, the sender (our company) is billed by UPS for the return shipping costs and any unpaid import charges.
- These costs will be deducted from any refund (if a refund applies), or billed back to the customer before the item is reshipped.
- If the package cannot be returned, it may be considered abandoned by customs and no refund will be issued.
We strongly encourage our international customers to check with their local customs office before placing an order to understand what duties and taxes may apply.
